To keep their Siebel applications operating at peak performance, enterprises are seeking better and more cost-effective external services and resources. You want services like around-the-clock performance monitoring, improved IT function and application management, and the smooth functioning of interoperable systems — all while building a bridge between your legacy and future technologies.
Now imagine that service, support, and advice are available when you need it and how you need it — from a single vendor at a reasonable price. Imagine gaining the staffing and Siebel expertise you want without getting locked into expensive, ever-expanding projects.
That’s Intellilogical Support.
Intellilogical Support’s managed services and skill sets encompass virtually every Siebel enterprise product and the entire surrounding technology environment. These services include application management, application development, and infrastructure operations and management. Intellilogical Support can help to augment your staff, fill capability gaps, and improve your overall operability, often with less expense.
ITIL-centric services, customized for your applications and operations
Responsive services provided 24/7/365, remotely or on-site
Reimagine experiences to stay on top of the digital wave.
Level 2 and 3, with average 19 years experience on Siebel
Ability to bring in expert Level 4 staff if required
Optimizing database performance and uptime for as long as you need
Intellilogical Support offers four mix-and-match packages that represent specific sets of managed services. Customers can select one or more of these to suit their operational needs. The On-Demand package is an a la carte approach to support additional application, environment, and staffing needs.
| PACKAGE | NEED | SERVICES |
|---|---|---|
| Monitor & Advise | You want to outsource proactive, around-the clock performance monitoring with immediate notification of performance issues your internal staff should address. |
|
| Monitor & Operate | You want to outsource around-the-clock performance monitoring and the day-to-day management of your basic IT operational functions and technologies. |
|
| Managed XaaS | You require managed services for your next-generation XaaS solutions, whether enterprise applications or infrastructure in the public cloud (IaaS) or as Software as a Service (SaaS). |
|
| On-Demand | You want assistance beyond what is covered in other packages. This flexible, a la carte approach to managed services supports additional application, environment, and staffing needs. |
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When the need arises for external assistance on high-impact and time-intensive projects, Intellilogical Support can help. In addition to managed services, we provide project-based consulting services, including:
In our 2022 customer survey, we reported a record 96.3% overall satisfaction.
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